Yocan pandon

Discuss all Yocan Vaporizer pen device, includes but not limited yocan evolve plus Device Basics, Troubleshooting, Order Questions, Shipping Questions, Manufacturing & Quality and other Yocan vape pens.

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felipe.deguzman
Posts: 1
Joined: Mon May 27, 2019 11:16 am

Yocan pandon

Post by felipe.deguzman » Mon May 27, 2019 11:26 am

I purchased a yocan pandon a couple months ago. It quit working after the 3rd use. I tried taking it back to retailer and they instructed me to contact yocan support. I did... I was told I would review a response within 48 hours. No response came. I contacted support through email again.on May 4th. Again I was told I would receive a response within 48 hours. Nothing again from you..

Are you going to replace it?
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Jimmy
Posts: 534
Joined: Tue Dec 11, 2018 1:26 am
China

Re: Yocan pandon

Post by Jimmy » Tue May 28, 2019 10:41 pm

As for warranty issues, please can you send those information to service@yocantech.com, thanks in advance.
1. Copy of the printed register receipt
2. The Yocan authenticity code
3. A video of the defect
If you want to review Yocan latest item, please fill out your info on www.yocan.com/r we will reply you ASAP.
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