Brand new Evolve D won’t take a charge

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Fluffalope
Posts: 1
Joined: Wed Jul 10, 2019 7:38 pm
United States of America

Brand new Evolve D won’t take a charge

Post by Fluffalope » Wed Jul 10, 2019 7:43 pm

I just recently purchased an Evolve-D dry herb Vape pen. It’s been plugged in the charger for well over four hours and it still lighting up red. And the coil won’t light at all. Any suggestions?
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Jimmy
Posts: 538
Joined: Tue Dec 11, 2018 1:26 am
China

Re: Brand new Evolve D won’t take a charge

Post by Jimmy » Thu Jul 11, 2019 11:37 pm

Hi @Fluffalope
Thanks for your post.
May I ask some questions:
Did you use Yocan USB cable charged?
Try to load the coil one more time, and check the connection?
If possible, please make a short video, and send to yocantechnology@gmail.com

Thanks in advance, and vape on.
Have a great night.
If you want to review Yocan latest item, please fill out your info on www.yocan.com/r we will reply you ASAP.
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