Pen not working

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amanda.carriere
Posts: 1
Joined: Sat Jun 06, 2020 10:47 pm
Canada

Pen not working

Post by amanda.carriere » Sat Jun 06, 2020 10:57 pm

My brother gave me his yocan evolve 2.0 and gave me a new mouth piece and cartridge and I was cleaning the pen and then filled the new cartridge and put it in the pen and the pen is fully charged and the pen is blinking 3 times and I cleaned out everything nothing is blocking.?
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Jimmy
Posts: 478
Joined: Tue Dec 11, 2018 1:26 am
China

Re: Pen not working

Post by Jimmy » Sun Jun 07, 2020 9:24 pm

Thanks for choosing our Yocan Vaporizer.
As for the blinking 3 times issues, most of time due to the incorrect connection, or coil burn out.
If you have use q-tip clean the contact point, I think your cartridge was burn out.

Please can you install a brand new cartridge.
Any update, please let me know, thanks in advance.

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