@CalixBlank Thanks for contacting us. Sorry for the convenience. Did you have send the information (like receipt, authenticity code, and photo or videos) to our after-sale team? If not yet, please can you send above information to service@yocantech.com . Or, please DM me your email address, I will ...

Came here to ask if anyone else has had awful service from Yocan's manufacturer? I bought a Yocan vape from a distributor/shop in my town. It's malfunctioning and not heating up nearly enough. I contacted Yocantech who told me to email the manufacturer...who haven't replied since I sent the support ...