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Discuss all Yocan Vaporizer pen device, includes but not limited yocan evolve plus Device Basics, Troubleshooting, Order Questions, Shipping Questions, Manufacturing & Quality and other Yocan vape pens.
- Posts: 1
- Joined: Mon May 27, 2019 11:16 am
I purchased a yocan pandon a couple months ago. It quit working after the 3rd use. I tried taking it back to retailer and they instructed me to contact yocan support. I did... I was told I would review a response within 48 hours. No response came. I contacted support through email again.on May 4th. Again I was told I would receive a response within 48 hours. Nothing again from you..
Are you going to replace it?
- Posts: 530
- Joined: Tue Dec 11, 2018 1:26 am
As for warranty issues, please can you send those information to firstname.lastname@example.org
, thanks in advance.
1. Copy of the printed register receipt
2. The Yocan authenticity code
3. A video of the defect
If you want to review Yocan latest item, please fill out your info on www.yocan.com/r we will reply you ASAP.