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Strange message when entering my anti-counterfeit code

Posted: Sun Jul 21, 2019 10:31 am
by Acdc363
Hey all I just bought the Yocan Uni from a seller on eBay and I'm loving it so far. But I got a strange message when I went to enter the anti-counterfeit code online. The holographic label on the bottom of the box was untouched and so I scratched it to reveal my code but when I entered the code on the yocantech.com I got this message:


"This code has been queried 241 times, The lastquery date is: 2019-07-22 06:16:39, Please be careful of imitation!"

So I just wanted to make sure that this is a normal thing to see when you enter the anti-counterfeit codes? Or if this is some kind of red flag? Thank you for any help.

Re: Strange message when entering my anti-counterfeit code

Posted: Tue Jul 23, 2019 4:22 am
by Jimmy
Hi @Acdc363
As the message your posted, this code has been queried 241 times. So your item is NOT Yocan authenticity product, please STOP use it.
Usualy, the authenticity code don't have any query record, and it's will tell me the product is an authenticity product.

By the way, we have a discount code on our official retail site.
Please use the code YocanJuly when you check out on yocanonline.com

Any further questions, please let me know.
Have a good day.
Jimmy