Defected Vape

[Shellshon1]

I am new to vaping and I must say this has not been a good experience. 2 days after I brought my Groot Vape MOD it started smoking from the bottom. I tried emailing the company but to n avail and there is not a number to call can someone please advised and what I should do.

[Jimmy]

I am new to vaping and I must say this has not been a good experience. 2 days after I brought my Groot Vape MOD it started smoking from the bottom. I tried emailing the company but to n avail and there is not a number to call can someone please advised and what I should do.

Thanks for your support our product.
Please can you DM me your email address, I will ask our after-sale staff to check it.
Or you can send the receipt, the authentic code and the defect code to service@yocantech.com claim your warranty directly.
Any further question, please let me know.

Take care.

[Shellshon1]

I have sent all the pictures and video 4 last week an still have not gotten a reply. Ive also email them 2 more times should I just contact my credit card company. All I want is for my vape to be replaced

[Shellshon1]

I am new to vaping and I must say this has not been a good experience. 2 days after I brought my Groot Vape MOD it started smoking from the bottom. I tried emailing the company but to n avail and there is not a number to call can someone please advised and what I should do.

Thanks for your support our product.
Please can you DM me your email address, I will ask our after-sale staff to check it.
Or you can send the receipt, the authentic code and the defect code to service@yocantech.com claim your warranty directly.
Any further question, please let me know.

Take care.

Can someone follow up with me

[Jimmy]

I am new to vaping and I must say this has not been a good experience. 2 days after I brought my Groot Vape MOD it started smoking from the bottom. I tried emailing the company but to n avail and there is not a number to call can someone please advised and what I should do.

Thanks for your support our product.
Please can you DM me your email address, I will ask our after-sale staff to check it.
Or you can send the receipt, the authentic code and the defect code to service@yocantech.com claim your warranty directly.
Any further question, please let me know.

Take care.

Can someone follow up with me

Please DM me your email address. Thanks in advance.