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Uni 5 blinking lights

Posted: Sun Jun 27, 2021 3:15 pm
by murphyslaw
Hello,
My Yocan UNI suddenly started flashing 5 times like it does when it doesn't recognize the cartridge. If I push the cart down and hold it, sometimes having to push it in different directions, I can get it to work. I checked the troubleshooting tips and none of them are helping. I.e. Unscrewing the adapter slightly, adjusting the adapter pin, Cleaning the contact within the Uni and trying other cartridges (3 different one that work with my other Uni no problem), it is fully charged. Can anyone recommend anything else?

Re: Uni 5 blinking lights

Posted: Mon Jun 28, 2021 2:14 am
by Jimmy
Please try to use a q-tip with ISO to clean the contact points.

Re: Uni 5 blinking lights

Posted: Mon Jun 28, 2021 9:40 pm
by Coco
murphyslaw wrote:
Sun Jun 27, 2021 3:15 pm
Hello,
My Yocan UNI suddenly started flashing 5 times like it does when it doesn't recognize the cartridge. If I push the cart down and hold it, sometimes having to push it in different directions, I can get it to work. I checked the troubleshooting tips and none of them are helping. I.e. Unscrewing the adapter slightly, adjusting the adapter pin, Cleaning the contact within the Uni and trying other cartridges (3 different one that work with my other Uni no problem), it is fully charged. Can anyone recommend anything else?
And you also can refer to the Yocan UNI help center section, here is the link: Yocan.com/help-center#UNI

Re: Uni 5 blinking lights

Posted: Sun Jul 18, 2021 7:57 pm
by murphyslaw
Jimmy wrote:
Mon Jun 28, 2021 2:14 am
Please try to use a q-tip with ISO to clean the contact points.
Hello Jimmy, I tried this multiple times

Re: Uni 5 blinking lights

Posted: Fri Jul 23, 2021 5:36 am
by Jimmy
murphyslaw wrote:
Sun Jul 18, 2021 7:57 pm
Jimmy wrote:
Mon Jun 28, 2021 2:14 am
Please try to use a q-tip with ISO to clean the contact points.
Hello Jimmy, I tried this multiple times
If so, please contact our after-sale team at service@yocantech.com