Yocan magneto battery problem

The Yocan Magneto vaporizer is a magnetic connection device that is an all-in-one system for convenient use.
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EvanThran
Posts: 1
Joined: Sun Oct 06, 2019 7:40 am

Yocan magneto battery problem

Post by EvanThran » Sun Oct 06, 2019 7:56 am

Bought Yocan magneto used it for 2 weeks not alot just here n there type deal and it won't work anymore... doesn't take the charge..plug it light goes out within 5 seconds try turn it on it just flashes..kind of piss off if you ask me
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Jimmy
Posts: 404
Joined: Tue Dec 11, 2018 1:26 am
China

Re: Yocan magneto battery problem

Post by Jimmy » Sun Oct 06, 2019 10:18 pm

Hi @EvanThran
Thanks for your post.
Please can you re-load the Magneto atomizer, or try to clean the connection points.
By the way, are you charged the device using the USB cable come with the box?
If you want to review Yocan latest item, please fill out your info on www.yocantech.com/r we will reply you ASAP.
Isuru
Posts: 1
Joined: Sun Oct 13, 2019 11:59 pm
United States of America

Yocan magneto battery problem

Post by Isuru » Mon Oct 14, 2019 12:28 am

I bought yocan Magneto 2 months ago and it doesn’t charge anymore, when I press the button light flashes 3 times and doesn’t heat it up,
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Jimmy
Posts: 404
Joined: Tue Dec 11, 2018 1:26 am
China

Re: Yocan magneto battery problem

Post by Jimmy » Mon Oct 14, 2019 3:07 am

Isuru wrote:
Mon Oct 14, 2019 12:28 am
I bought yocan Magneto 2 months ago and it doesn’t charge anymore, when I press the button light flashes 3 times and doesn’t heat it up,
@Isuru
Are you using the USB cable come with the package?
Most of the time, the flashing error due to connection issues.
If possible, please make a short video and send to yocantechnology@gmail.com

As for claim warranty, please fill out on www.yocantech.com/contact
Thanks in advance.
If you want to review Yocan latest item, please fill out your info on www.yocantech.com/r we will reply you ASAP.
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