Vane - no atomizer

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lamilpa
Posts: 1
Joined: Tue Dec 15, 2020 1:00 am
Mexico

Vane - no atomizer

Post by lamilpa » Tue Dec 15, 2020 1:09 am

One of our costumers got recently a Vane and now he is trying to return it because he gets the no atomizer warning when trying to use it. He´s only had it for two months. All the other functions work fine and there is no apparent dammage on the device it has no scratches burned areas nor it hasn´t been underwater. I use this vape personally and never got any issues. We recommend it to our customers.
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Coco
Posts: 269
Joined: Tue Dec 11, 2018 10:47 pm
Contact:
United States of America

Re: Vane - no atomizer

Post by Coco » Thu Dec 17, 2020 3:07 am

Sorry for the inconvenience.
Please contact our after-sale team to claim his/her warranty.
Here is our warranty policy: https://www.yocanonline.com/warranty-af ... s-service/
Collecte all questions about Yocan, and 'repost' on this forum. Any question, please post it, our staff will response ASAP. Stay safe and healthy.
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