Where can I get a replacement base?

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Coco
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Where can I get a replacement base?

Post by Coco » Wed Jan 27, 2021 9:25 pm

Hi I bought a 2020 enai l torch and the base was damaged causing it to no longer work. I have only had it for a week or 2. Where can I get a replacement base?

Answer:
May I know where you get it?
Because this item is an exclusive item for our distributor, I recommend you contact sales@yocanusa.com directly.

Anyway, our support team is also happy to assist you.
Please check our warranty policy on this page: http://www.yocanonline.com/warranty-aft ... s-service/
If you want to claim warranty from Yocan Mfg, the email address is service@yocantech.com
Collect all questions about Yocan, and 're-post' on this forum. Any question, please post it, our staff will response ASAP. Stay safe and healthy.
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