What Do the Flashing Lights Mean on the Yocan Flat 2.0 Series?

[Rhea]

Hello everyone! Some users have recently asked about the indicator lights flashing on their Yocan Flat 2.0 Series devices. To help you troubleshoot and get the best experience, here is a quick guide on what the different flash patterns mean and how to fix them.
Don't worry if your device is flashing—please check the following scenarios:



Scenario 1: The indicator light flashes 3-5 times
Possible Cause: This is likely a connection issue between the device and the cart.
Solution:
1. Check if the cart is securely connected to the device. Try reconnecting it or cleaning the contact points.
2. If the issue persists, try swapping in a new cart to see if that resolves the problem.

Scenario 2: The indicator light flashes red 10 times
Possible Cause: This indicates low battery.
Solution: Please charge the device promptly. Once fully charged, it should return to normal operation.

Pro Tip: Keep the connection points clean and use the original charging cable to help extend the lifespan of your device!
If your device still isn't working after trying these steps, please don't hesitate to contact our customer support team. We are always here to help!