My pen is not hitting. Please help!

The Yocan UNI S is equipped with 10sec preheat function which is best for preparing your materials before use. Learn more on

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My pen is not hitting. Please help!

Post by Coco » Fri Feb 26, 2021 5:01 am

First of all, we have to know which parts doesn't work.
Please try to charge your device, and check the indicator light when your charging it.
The light will be shut off once it's fully charged.

Then use the q-tip to clean the contact points.
If you have a brand new vape cartridge, please install this one.

If your device still can't work, please contact our support team.
Collect all questions about Yocan, and 're-post' on this forum. Any question, please post it, our staff will response ASAP. Stay safe and healthy.
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