magnet problems

[WalterRubi]

I put the magnet in the battery while it being in the wrong side ????

[Jimmy]

Sorry, can't get your point.
Please can you share me more detail, if possible, please update some photos or video.

[Puff]

The magnet snaps on and off the top of the XL.

Did you put the charging cord plug in backwards?

[AlexisHernandez]

A circle magnet came out of my yocan uni. How do you put it back?

[Jimmy]

Please can you take some photos and send to yocantechnology@gmail.com Thanks in advance.

[mandifast]

A circle magnet came out of my yocan uni. How do you put it back?

Mine did this too, did you figure it out?

[Jimmy]

A circle magnet came out of my yocan uni. How do you put it back?

Mine did this too, did you figure it out?

Thanks for your comment.
Please can you make a short video to show your device.
I will forward it to our engineers team to help you fix this problem.

Thanks in advance.

[JackGale]

Video Here:

You guys did a poor job of securing the retention magnet. Like a lot of us are reporting, mine fell out too. Perhaps you guys can use super glue to prevent the magnet from falling out in the first place.

My specific problem is when I put the magnet back in, I did so upside down so now the polarisation is off and the magnetic field is pushing the pod out of the battery instead of holding it in the battery.

[Jimmy]

Video Here:

You guys did a poor job of securing the retention magnet. Like a lot of us are reporting, mine fell out too. Perhaps you guys can use super glue to prevent the magnet from falling out in the first place.

My specific problem is when I put the magnet back in, I did so upside down so now the polarisation is off and the magnetic field is pushing the pod out of the battery instead of holding it in the battery.

Thanks for you video.
I think you have reversed the direction of the magnet. Please try to re-install the magnet.
Any further question, please let me know.