magnet problems
Moderator: Sky
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WalterRubi
- Posts: 1
- Joined: Mon May 06, 2019 3:29 pm
magnet problems
I put the magnet in the battery while it being in the wrong side ???? 
Re: magnet problems
Sorry, can't get your point.
Please can you share me more detail, if possible, please update some photos or video.
Please can you share me more detail, if possible, please update some photos or video.
If you want to review Yocan latest item, please fill out your info on www.yocan.com/r we will reply you ASAP.
Re: magnet problems
The magnet snaps on and off the top of the XL.
Did you put the charging cord plug in backwards?
Did you put the charging cord plug in backwards?
"There the people know my wisdom, Fill the land with smoke." CCR 1970
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AlexisHernandez
- Posts: 2
- Joined: Wed Jun 12, 2019 4:41 pm
Re: magnet problems
A circle magnet came out of my yocan uni. How do you put it back?
Re: magnet problems
Please can you take some photos and send to yocantechnology@gmail.com Thanks in advance.
If you want to review Yocan latest item, please fill out your info on www.yocan.com/r we will reply you ASAP.
Re: magnet problems
Mine did this too, did you figure it out?AlexisHernandez wrote: ↑Wed Jun 12, 2019 4:43 pmA circle magnet came out of my yocan uni. How do you put it back?
Re: magnet problems
Thanks for your comment.mandifast wrote: ↑Sun Aug 18, 2019 8:52 pmMine did this too, did you figure it out?AlexisHernandez wrote: ↑Wed Jun 12, 2019 4:43 pmA circle magnet came out of my yocan uni. How do you put it back?
Please can you make a short video to show your device.
I will forward it to our engineers team to help you fix this problem.
Thanks in advance.
If you want to review Yocan latest item, please fill out your info on www.yocan.com/r we will reply you ASAP.
Re: magnet problems
Video Here:
You guys did a poor job of securing the retention magnet. Like a lot of us are reporting, mine fell out too. Perhaps you guys can use super glue to prevent the magnet from falling out in the first place.
My specific problem is when I put the magnet back in, I did so upside down so now the polarisation is off and the magnetic field is pushing the pod out of the battery instead of holding it in the battery.
You guys did a poor job of securing the retention magnet. Like a lot of us are reporting, mine fell out too. Perhaps you guys can use super glue to prevent the magnet from falling out in the first place.
My specific problem is when I put the magnet back in, I did so upside down so now the polarisation is off and the magnetic field is pushing the pod out of the battery instead of holding it in the battery.
Re: magnet problems
Thanks for you video.JackGale wrote: ↑Fri Oct 11, 2019 12:04 amVideo Here:
You guys did a poor job of securing the retention magnet. Like a lot of us are reporting, mine fell out too. Perhaps you guys can use super glue to prevent the magnet from falling out in the first place.
My specific problem is when I put the magnet back in, I did so upside down so now the polarisation is off and the magnetic field is pushing the pod out of the battery instead of holding it in the battery.
I think you have reversed the direction of the magnet. Please try to re-install the magnet.
Any further question, please let me know.
If you want to review Yocan latest item, please fill out your info on www.yocan.com/r we will reply you ASAP.