magnet problems

Post Reply
User avatar
WalterRubi
Posts: 1
Joined: Mon May 06, 2019 3:29 pm
United States of America

magnet problems

Post by WalterRubi » Mon May 06, 2019 3:42 pm

I put the magnet in the battery while it being in the wrong side ???? :shock:
User avatar
Jimmy
Posts: 430
Joined: Tue Dec 11, 2018 1:26 am
China

Re: magnet problems

Post by Jimmy » Tue May 07, 2019 2:43 am

Sorry, can't get your point.
Please can you share me more detail, if possible, please update some photos or video.
If you want to review Yocan latest item, please fill out your info on www.yocan.com/r we will reply you ASAP.
User avatar
Puff
Posts: 28
Joined: Tue Mar 26, 2019 9:48 am
United States of America

Re: magnet problems

Post by Puff » Tue May 07, 2019 10:58 pm

The magnet snaps on and off the top of the XL.

Did you put the charging cord plug in backwards?
"There the people know my wisdom, Fill the land with smoke." CCR 1970
User avatar
AlexisHernandez
Posts: 2
Joined: Wed Jun 12, 2019 4:41 pm

Re: magnet problems

Post by AlexisHernandez » Wed Jun 12, 2019 4:43 pm

A circle magnet came out of my yocan uni. How do you put it back?
User avatar
Jimmy
Posts: 430
Joined: Tue Dec 11, 2018 1:26 am
China

Re: magnet problems

Post by Jimmy » Sun Jun 16, 2019 11:25 pm

Please can you take some photos and send to yocantechnology@gmail.com Thanks in advance.
If you want to review Yocan latest item, please fill out your info on www.yocan.com/r we will reply you ASAP.
mandifast
Posts: 2
Joined: Sun Aug 18, 2019 8:11 pm
United States of America

Re: magnet problems

Post by mandifast » Sun Aug 18, 2019 8:52 pm

AlexisHernandez wrote:
Wed Jun 12, 2019 4:43 pm
A circle magnet came out of my yocan uni. How do you put it back?
Mine did this too, did you figure it out?
User avatar
Jimmy
Posts: 430
Joined: Tue Dec 11, 2018 1:26 am
China

Re: magnet problems

Post by Jimmy » Mon Aug 19, 2019 12:02 am

mandifast wrote:
Sun Aug 18, 2019 8:52 pm
AlexisHernandez wrote:
Wed Jun 12, 2019 4:43 pm
A circle magnet came out of my yocan uni. How do you put it back?
Mine did this too, did you figure it out?
Thanks for your comment.
Please can you make a short video to show your device.
I will forward it to our engineers team to help you fix this problem.

Thanks in advance.
If you want to review Yocan latest item, please fill out your info on www.yocan.com/r we will reply you ASAP.
JackGale
Posts: 1
Joined: Thu Oct 10, 2019 10:56 pm

Re: magnet problems

Post by JackGale » Fri Oct 11, 2019 12:04 am

Video Here:

You guys did a poor job of securing the retention magnet. Like a lot of us are reporting, mine fell out too. Perhaps you guys can use super glue to prevent the magnet from falling out in the first place.

My specific problem is when I put the magnet back in, I did so upside down so now the polarisation is off and the magnetic field is pushing the pod out of the battery instead of holding it in the battery.
User avatar
Jimmy
Posts: 430
Joined: Tue Dec 11, 2018 1:26 am
China

Re: magnet problems

Post by Jimmy » Fri Oct 11, 2019 5:37 am

JackGale wrote:
Fri Oct 11, 2019 12:04 am
Video Here:

You guys did a poor job of securing the retention magnet. Like a lot of us are reporting, mine fell out too. Perhaps you guys can use super glue to prevent the magnet from falling out in the first place.

My specific problem is when I put the magnet back in, I did so upside down so now the polarisation is off and the magnetic field is pushing the pod out of the battery instead of holding it in the battery.
Thanks for you video.
I think you have reversed the direction of the magnet. Please try to re-install the magnet.
Any further question, please let me know.
If you want to review Yocan latest item, please fill out your info on www.yocan.com/r we will reply you ASAP.
Post Reply

Return to “Yocan UNI”